Virginia Mason Institute

Virginia Mason Institute provides lean coaching and education to organizations worldwide to improve patient safety, quality and efficiency.

Virginia Mason Institute provides lean coaching and education to organizations worldwide to improve patient safety, quality and efficiency. Our certified lean experts help health care leaders embed a sustainable lean culture that produces better care and improved patient and staff satisfaction.

Webinar: Building a Patient-Centered Culture Through Employee Engagement

Register for our complimentary webinar on building a patient-centered culture! Lean expert Erica Cumbee, MPA, presents and answers participants' questions live. How can health care leaders mobilize their employees to construct and participate in an innovative, patient-centered culture? Learn how to...

How a Multidisciplinary Team Used 3P Facilitation to Rethink Inpatient Care

Here's a video of lean expert Chris Backous and a great team at Renown Health, in Nevada, as they work creatively to create a vision for their future of amazing patient care. Twenty-five employees from Renown Health, our client, came together for a week to imagine the future of inpatient care. Their CEO challenged them...

Lung Cancer Screening Program Finds A Lot That's Not Cancer

This article on lung cancer screening, which discusses a study published in JAMA Internal Medicine, is worth a read for its different points of view from those at the Veterans Health Administration (VHA) - U.S. Department of Veterans Affairs, The Mount Sinai Hospital and MD Anderson Cancer Center. Stephanie Hanson, a medical librarian at Virginia Mason, comments, "I see this article as an added information tool for patients when considering the risks and benefits of cancer screening." Scanning people at risk for lung cancer finds many nodules that aren't cancerous but prompt more procedures, a study at the VA finds. A small...

Lean experts Chris Backous and Dr. Henry Otero have just finished teaching Creating Flow in the Ambulatory Setting at our Seattle training facility. Chris said, "Physicians, nurses, leaders and lean leaders came together this week to learn how to see their current processes and opportunities to remove barriers and improve flow in their clinic day. Today, they head home with new concepts and understanding of the lean tools and methods needed to engage others in improving their patients’ experiences.” Pictured here are two of the tools participants created.

Using Leadership Kata to Achieve Key Results in Inpatient Admitting,...

Here's an article from lean expert Erica Cumbee on how practicing lean leadership skills can have a measurable impact on inpatient care, ED care and costs. Coaching kata is used by leaders to coach and mentor frontline staff through the improvement kata (PDSA) — so that leaders act as problem framers...

Quantifying Geographic Variation in Health Care Outcomes in the United...

We really like this study in that addresses the variations in health care processes and the implications for patient safety. In response to the authors' hypothesis that the variability is "likely to be driven by factors inside the hospitals (e.g., department specific care protocols, culture, and experience of the clinical teams) which are not publically observable," our executive sensei Cindy Jo Allen, RN, responds:

"Studies such as this one are a call to action. Not just a call to action on quality improvement. They are a call to transparent action. We cannot improve quality without transparency. Only when health care providers are willing to be transparent about processes, outcomes and culture will we be able to make necessary changes in health care." Background Despite numerous studies of geographic variation in healthcare cost and utilization at the local, regional, and state levels across the...

Trying To Solve The Alzheimer’s Puzzle

Stephanie Hanson, one of the medical librarians at Virginia Mason and a valuable resource for our organization's physicians, nurses and staff, sent us this interesting article on Alzheimer's disease. Featuring hopeful news from Wake Forest University and the Mayo Clinic , this article, Stephanie tells us, "highlights recent successes and challenges in treating Alzheimer's disease that are experienced every day here by our providers at the Virginia Mason Neuroscience Institute." Alzheimer’s researchers hold onto hope after another promising trial ends in disappointment.

Chief Executive's blog - BHR Hospitals

We are inspired by this thoughtful executive message on leadership on the Barking, Havering and Redbridge University Hospitals NHS Trust's website. Matthew Hopkins, the organization's chief executive, said, "As leaders, our role is to create the environment where our staff feel safe and inspired to identify ideas, test them, retest and experiment to improve care for our patients and the experience of our staff." Read more of his wisdom on the role of leaders as they work to continually improve their health care organizations. This week has been an exciting and inspiring time for me. We have launched The Pride Way for Leaders; our leadership training in our quality...




Virginia Mason Institute, Metropolitan West Building, 1100 Olive Way, Suite 150
Seattle, WA
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